fb77 Privacy Policy — How Your Personal Data Is Collected and Protected

When you create an account on fb77, we collect the personal details you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old as required under Philippine regulations. During normal use of the platform, we automatically record technical data such as your IP address, device type, browser version, and session timestamps to help us maintain platform security and improve your experience. When you make a deposit or request a withdrawal, we collect transaction details including the payment method used, the amount in Philippine pesos (PHP), and the date and time of the transaction. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All of this information is collected solely for the purposes described in this Privacy Policy and is not used for any other purpose without your knowledge.

The personal information we collect is used primarily to operate and maintain your account on the fb77 platform, process your deposits and withdrawals in Philippine pesos, and verify your identity in accordance with our legal obligations. We use your contact details to send you important account notifications, such as confirmation of transactions, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your technical and usage data helps us identify and resolve platform issues, optimise the mobile browsing experience, and protect the platform against fraud and unauthorised access. We do not use your personal information to send unsolicited marketing communications unless you have explicitly opted in to receive them. If you have opted in and later wish to stop receiving promotional messages, you may update your preferences through your account settings or contact our support team. We will never sell, rent, or trade your personal information to any third party for their own marketing purposes.

fb77 may share your personal information with carefully selected third-party service providers who assist us in operating the platform, processing payments, and verifying user identities. These providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so, or when we believe disclosure is necessary to protect the rights, property, or safety of fb77, our users, or the public. In the event that fb77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of that process, subject to the same privacy protections described in this policy. We will not share your data with any third party for advertising or profiling purposes without your explicit consent. Any third party that receives your data is required to handle it in a manner consistent with the Data Privacy Act of 2012 of the Philippines.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the fb77 platform is encrypted using industry-standard protocols, ensuring that your account credentials and transaction details remain confidential during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessmentsto identify and address potential risks to the platform and the data it holds. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. While we make every reasonable effort to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your fb77 account and to keep your login credentials confidential.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and operational obligations. Transaction records and identity verification documents are kept for the minimum period required under Philippine anti-money laundering regulations and gaming licensing requirements. If you request the closure of your account, we will deactivate it promptly and begin the process of securely deleting or anonymising your personal data, except where retention is required by law. Data that is no longer needed for any legitimate purpose is disposed of securely using methods appropriate to the sensitivity of the information. You may contact our support team at any time to enquire about the specific retention period that applies to your account data. We review our data retention practices regularly to ensure they remain proportionate and compliant with applicable Philippine law.

As a user of the fb77 platform based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your personal data in certain circumstances, and the right to request that your data be erased when it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations. To exercise any of these rights, please contact our support team using the details provided on this page, and we will respond to your request within a reasonable timeframe. If you believe that your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to upholding your rights and will always handle your requests with care and transparency.

The fb77 platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how users interact with the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and managing your account. We also use analytical cookies to collect aggregated, anonymised data about how pages are accessed and navigated, which helps us improve the platform's performance and usability for Filipino users. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you. We do not use cookies to track your activity across third-party websites or to build advertising profiles. For more information about how cookies work and how to control them, please refer to the help documentation provided by your browser or visit our FAQ page for guidance specific to the fb77 platform.

fb77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the revised policy will be published on this page with an updated effective date, and we will make reasonable efforts to notify registered users of significant changes through the platform. It is your responsibility to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the fb77 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and contact our support team to discuss your account. For any questions about this policy or your data rights, please visit our FAQ page or reach out to our support team directly.